What is Our Refund Policy?
Kalming Scents Candle Company does not issue refunds.
In cases where items are damaged, please contact us via email.
What Are some Safety tips when using candles?
Please see the safety card provided with your order or view the safety sticker underneath each candle.
How often should I trim the wick?
The wicks come pre-trimmed but should be trimmed before each burn.
Are the wicks crackling?
The wicks provided have a slight crackle.
Is this company Black Owned?
Black and veteran owned
Are the candles made with essential oils?
Yes, our candles are infused with rich phthalate free fragrances as well as natural essential oils.
How are the candles shipped?
All candles are shipped via USPS. Please follow your tracking number so that you can get the candles when they arrive.
How long do the candles burn?
Between 35-40 hours.
Are the jars reusable?
Absolutely! Feel free to clean them after use for your needs.
Do you offer any discounts?
Discounts and specials may be offered from time to time on our website, Instagram and Facebook.
Those who are part of our Kalm Kollective email list may receive additional incentives, discount codes and special announcements.